Senior Program Analyst-Chicago

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Chicago, Illinois
Job Type
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Senior Program Analyst


The Senior Program Analyst performs analysis activities that support the decision making regarding matching technology solutions (package selection, configuration, development) with business, user, and functional needs from stakeholders. This involves conducting market research, functional comparisons, and staying abreast of what is being done at other law firms and professional services firms.


The Senior Program Analyst partners with the appropriate business stakeholders and the Program Manager to prioritize and create a project roadmap for their assigned area, in this case Accounting. With the business and IT teams, they maintain a set of institutional knowledge of what is working well within the program and what needs improvement.


Duties and Responsibilities:                     

  • Partner with business stakeholders to understand and prioritize their needs, creating a roadmap of projects and operational initiatives for their assigned area.
  • Own the lifecycle of their assigned products, from inception to implementation, throughout production until retirement / upgrade.
  • Stay abreast of best practices being done at other firms, and technology developments that may impact the area. Act as a trusted advisor to stakeholders and the Program Manager to influence the technology decisions for the area based on this knowledge.
  • Analyze and consolidate all perspectives on projects – business needs, user experience, security, training, risk, time, cost, technology architecture, procurement/vendor management, operational considerations, etc. – to help the Firm reach the best technology decisions.
  • Drives projects and business teams toward achieving intended business results within a specified time and budget
  • Performs risk analysis, identifies and resolves critical path issues
  • Preparation and analysis of business user needs into necessary documentation (requirements, use case, traceability matrix, design, documentation, test scripts, etc.)
  • Review and reporting of program/project status
  • Preparation of materials for briefings and presentations to large size groups of key decision makers at the executive level

Education and/or Experience:


  • Bachelor’s Degree in Business or related field
  • A minimum of 5 years of experience as a Business Analyst, Program Analyst, Project Coordinator or related role


  • Experience with Accounting / Finance operations and processes
  • Experience with Enterprise Accounting / Financial systems
  • Experience in current technology trends
  • Law firm experience

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