Los Angeles, California
Job Type
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The Director, Knowledge Management is responsible for driving the implementation of the Firm's knowledge strategy, including legal knowledge management, legal process improvement, substantive and KM technology training, and implementation of KM-related technologies.The Director, Knowledge Management will report to the Chief Knowledge Officer.


In this capacity, the Director, Knowledge Management will:

  • Collaborate with and assist the Chief Knowledge Officer in developing an overall Knowledge Management strategy, and setting department and individual goals to deliver on the Department’s strategic objectives;
  • Manage the Firm’s Knowledge Management Attorneys, Special Counsel for the Due Diligence Center, and Research Services Manager through clear articulation of the Firm’s knowledge management strategy and their role in fulfilling that strategy. Provide day-to-day support and lead professional development initiatives within the team;
  • Collaborate with other KM Department team members to support the Firm’s and the Department’s strategic objectives, including Legal Project Management, KM Technology Solutions and Information Resource Management functions;
  • Enable the KM Department’s Attorneys and staff in delivering service to the practices and clients, ensure effective sharing of knowledge across all practices and jurisdictions, and identify and implement KM platforms that will create efficiencies in the practice of law;
  • Lead a knowledge sharing culture where knowledge is valued and used, and lawyers have the skills to use these resources independently. Drive cultural change across the Firm, embedding a culture of continuous learning, innovation, and client service;
  • Partner with Business Development and Digital Solutions to identify opportunities for internal and client-facing knowledge sharing;
  • Partner with Talent Development and other Firm Departments to ensure that learning and development activities are in line with the substantive needs of the practices;
  • Stay up to date with knowledge trends, legal technology trends, law firm business trends, and legal developments, while promoting this information across the Firm;
  • Handle other duties as assigned; and
  • Occasional travel required.


  • Law degree and current bar admission;
  • At least 6 years’ experience practicing law;
  • At least 5 years’ experience working in a knowledge management role in a top tier law firm, in-house, or other professional services entity;
  • At least 5 years of supervisory experience;
  • Self-starter who is able to implement a vision with a demonstrable track record of success;
  • Able to appreciate and implement local variations to the global knowledge strategy, including legislative and client requirements;
  • Demonstrate knowledge of both the business and practice of law;
  • Lead multiple teams and Firm-wide initiatives, and build relationships across the Firm;
  • Motivate and persuade lawyers to contribute knowledge and to adhere to knowledge processes;
  • Demonstrate drive, perseverance and tenacity to implement and improve the Firm’s Knowledge Management strategy;
  • Identify new areas of opportunity for knowledge to solve business challenges and improve client service;
  • Strong leadership, project management, change management and communication skills. Team player;
  • Excellent organizational skills with a strong attention to detail; and
  • Excellent English written and oral communication skills.


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