BILLING COORDINATOR 

Reports to: Director of Finance and Billing and Collections Manager 

 Summary of Responsibilities: 

• Firm’s point of contact to attorneys, clients, professional assistants (PAs), and billers for anything related to billing and e-Billing   

• e-Billing system client intake processes (implementation setup for clients going to e-Billing, POs, matter IDs, formatting, budgets, rate uploads, engagement letter and counsel guidelines) 

• Rate and timekeeper approvals  

• Client and billing attorney follow-up on pending issues to expedite invoice submission and payment 

• Develop productive relationships with the clients’ e-Billing administrators and client billing contacts 

• Review e-Billing systems regularly to identify and resolve invoices unapproved, reduced, or rejected in their systems as well as unpaid accounts receivables 

• Work with billing attorneys for annual rates review and approvals for coming fiscal year 

• Proactively work with billing attorneys and contacts to ensure effective e-Billing processes 

• Follow up and work on accounts receivables/collections for e-Bills and emailed clients 

• Budget verifications 

• Troubleshoot e-Bills and systems; assist billers with e-Billing reductions and rejections; train billers as needed on e-Billing requirements 

• Routinely host training sessions for Billers in different Billing systems 

• Assist Billing and Collections Manager with quality control on monthly drafts 

• Prepare monthly bills as assigned (currently two billing attorneys) 

• Assist with BillBlast implementation and maintenance